Afshin Khosravi

 ~ the CEO of Trilogy Integrated Resources talks to us about the Veterans Network of Care portal, a resource repository for active duty service members, veterans and their families. NetworkOfCare.org provides a comprehensive directory  of resources spanning many states and counties, not only for Veterans but also for many other members of the general population

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The Network of Care, is Trilogy Integrated Resources LLC’s premier portal, which offers government-sponsored Web sites that provide faster, easier access to comprehensive community services, information, support, advocacy, news and assistance on a local level. Trilogy uses the Internet for social good providing local access to health and human services organization and agencies. Their mission is to make it as easy as possible for individuals and families to find all the relevant information they need online to make the best, most informed decisions regarding care in their lives. Their state-of-the-art applications include a Call Center, eLearning technology, and the most comprehensive and current health data available, thus enabling policymakers and community stakeholders alike to make the best, most cost-effective decisions possible. What began in Sacramento and Alameda counties as an innovative online tool is now networked to millions of people nationwide and has become the top model of its kind in the United States. This week’s Coaching Through Chaos Podcast episode features Trilogy Integrated Resources CEO Afshin Kosravi.

  • Network Of Care - Veterans

NetworkOfCare - Resource Matrix 2015-09-22

Trilogy Integrated Resource's Network of Care provides access to nationwide resources for

  •  Veterans & Service Members
  •  Kids 
  •  Mental / Behavioral Health 
  •  Developmental Disabilities 
  •  Domestic Violence 
  •  Public Health 
  •  Prisoner Reentry / Corrections
  •  Seniors & People with Disabilities

Although the Network of Care offers so much to anyone looking for services in their communities, I wanted to speak with Afshin to learn more about their portal for our veterans and their families. The purpose of the veteran site is to help the veterans be able to find services for whatever they may need in terms of information or connecting with the services and resources that might be helpful to them. They work with veteran service officers to They now cover 25-30% of the nation as far as information and connections to services. Afshin tells us that the goal is to create the most comprehensive set of local services which includes the VA and DOD and other known veteran services, but they also go as far as possible to identify the community-based services which can also service the population and hep them connect to employment, mental health services, educational services- everything they can find that can be beneficial to their target client population.

Network of Care is not a provider of direct services, but they are resource repository built from the ground up with local services at the county level, in order to provide the most comprehensive set of local services including but not limited to VA, DOD and other governmental services.

For Service Members, Veterans and their Families, the Veterans portal of the Network of Care provides 7 intrinsic areas of support

  1.  Service Directory
    A comprehensive directory of services gathers information regarding federal, state, local, and grassroots programs dedicated to improving the lives of Veterans, service members and their families. This easy-to-use information hub enables anyone to quickly and easily find programs by category, by type, or by name, view the program details, including services offered and address and phone numbers, email contacts, and maps and driving directions.
  2.  Resource Library
    A vast online library brings together the best resources dedicated to veterans' health and well-being. Peer-reviewed articles, assessment tools, learning programs, and a state-of-the-art Medications database are included. The library is peer-reviewed for accuracy and pre-vetted for relevance.
  3.  Social Networking
    A built-in social networking platform enhances connection, communication, and community for veterans, service members and their families. The Social Network of Care enables visitors to the Network of Care for Service Members, Veterans & Their Families to create a sense of community with their peers and break the sense of isolation many veterans feel. With built-in social networking features including groups, blogs, media, forums and wikis, this is a powerful way for veterans and their families to reach out and connect with their community.
  4. Legislative Tracking Tool
    Network of Care for Service Members, Veterans & Their Families' Legislate tool is a powerful way for veterans, service members and their families to stay on top of pending legislation on a state and federal level that can affect their lives. A bill tracker lets site visitors follow state bills under consideration during the current session, while a built-in email tool makes it simple for concerned citizens to contact elected representatives regarding matters that impact service members, veterans and their families.
  5. Assistive Devices
    To meet the needs of veterans with disabilities, the Network of Care for Service Members, Veterans & Their Families Web site features a directory of assistive devices designed to help them accomplish the activities of daily living. This comprehensive database includes descriptions of every assistive device made in North America.
  6. Links Directory
    Helpful resources are just a click away, thanks to the collection of links we've gathered on the Network of Care for Service Members, Veterans & Their Families. We make it simple for veterans to reach out to support groups, advocates, and nonprofit associations dedicated to assisting veterans and their families.
  7. Personal Health Record / My Folder
    Helpful resources are just a click away, thanks to the collection of links we've gathered on the Network of Care for Service Members, Veterans & Their Families. We make it simple for veterans to reach out to support groups, advocates, and nonprofit associations dedicated to assisting veterans and their families.

 

The Veterans Network of Care integrates 6 primary issues which were identified:

  • Local information for crisis intervention
  • All information related to insurances or subsidized programs that are available to them from Community through to National level
  • All housing resources available to them in a community - every single resource that can put a roof over their head
  • All military services ( all resources available at bases – religious , library, support group, hospital, etc)
  • Employment services, including military spouses – their own job board, (job posting repository)
  • All service providers that can also help them prepare for a job. Also bring in every community service provider available to them to help procure a job (career counseling, career development, how to prepare your resume, discrimination assistance, volunteer ops, job assistance, internship programs, job interview training)

 

 

The following article, mentioned in the podcast, highlights the need and immense value provided to Veterans by the Network of Care Portal
Not enough psychiatrists for Veterans
At San Diego VA, mental health patients have more than doubled since 2002 but staffing has lagged behind
San Diego Union Tribune - Jeanette Steele | 5:19 p.m. Sept. 16, 2015